Emergency Tree Service North Shore, 24/7
Arborist North Shore answers emergency tree calls 24 hours a day, 7 days a week, across Auckland's North Shore. When a tree has come down on a house, across a driveway or against a fence, our qualified arborists make it safe first, then clear and chip it. The first job on every call-out is making the site safe for you and the neighbours. We bring our own chipper and powerline-approved staff, and we have been working storms on the Shore for more than 20 years.
Call 09 888 0539 and tell us what has fallen, what it is touching and whether anyone is hurt. If a tree is on or near power lines, keep everyone well back and call the lines company as well as us. The crew talk you through the job on the phone, and we agree the work with you on site before cutting starts. Have the address and a contact number ready.
Emergency Tree Services We Provide on the North Shore
Trees on Houses and Roofs
We make safe trees that have fallen onto houses, roofs, carports and garages, taking the weight off in small sections so nothing drops through. Ropes and rigging lower each piece under control.
Keep everyone out of the rooms under the damaged section of roof until the weight is off. Take photos before we start if you can, since insurers usually ask for them.
Fallen Trees Across Driveways
Our crew cut through trees blocking driveways, access roads and shared rights of way, opening a lane first so cars and emergency vehicles can get through. The rest is cleared and chipped once access is back, often the same night.
A fallen council tree on the road or berm needs Auckland Council's approval for private work, so that is checked before cutting.
Split, Hanging and Leaning Trees
Split trunks, hanging limbs and storm-loosened leaning trees are the jobs we treat as most urgent, because they can let go without warning. The hazard is assessed from a safe distance and taken down first, before anything else on site is touched.
Auckland Council allows a dangerous tree to be removed urgently without consent, with a professional arborist's written advice and photos lodged within 7 days.
Trees on Power Lines
Our powerline-approved staff deal with trees tangled in or leaning on power lines, working alongside the lines company. Keep everyone at least 4 metres back, the WorkSafe code distance for lines up to 110 kV without the line owner's consent.
Never pull at branches on a line yourself, even if the power has gone off, because lines can be re-livened without warning.
Storm Clean-Up and Make-Safe
After the urgent work, we come back to clear what the storm left, chipping branches on site and taking everything away. Some owners want only the make-safe on the night and the full clean-up on a dry day.
Either suits us. Splitting the job often makes sense when the make-safe happens in the dark and rain, so tell us on the call which you would prefer.
What Happens When You Call Our Emergency Tree Line
| Step | What happens |
|---|---|
| Step 1. Free phone assessment | Tell us what has fallen, what it is resting on, and whether anyone is hurt or lines are involved. |
| Step 2. Make it safe | The crew arrive, tape off the area and remove the immediate hazard. |
| Step 3. Agree the work | We agree the scope and price with you on site and take photos for your insurer. |
| Step 4. Clear and chip | Branches are chipped on site, and logs and chip leave with us. |
| Step 5. Written advice | Where the council or your insurer needs it, our arborist provides written advice and photos. |
Call Our 24/7 Emergency Tree Line Now
Free consultation and site visit, then a written quote before anything is cut. Qualified, insured arborists, available 24/7 across the North Shore. Call 09 888 0539.
Emergency Tree Service Prices on the North Shore
| Job | Price guide (excl. GST) |
|---|---|
| Emergency crew, two arborists with gear | $160 to $300 per hour |
| Make-safe and removal of a medium storm-damaged tree | $700 to $2,200 |
| Large tree on a house, or across lines | Quoted on site |
| Clean-up visit on a later day | Priced as standard tree work |
Rates exclude GST and are a guide until the crew have seen the tree. Night, weekend and public holiday call-outs cost more than daytime work. The price is agreed with you on site before any cutting starts.
What Moves the Price of Emergency Tree Work
- What the tree is resting on, from lawn to roof
- Size and weight of the tree or limb
- Rigging, or a crane, to lower sections safely
- Power lines in or near the tree
- Time of the call-out
- How much clean-up is done on the night
Why North Shore Residents Call Us in a Storm
24/7 call-outs
The emergency line is answered day and night, weekends and public holidays.
Powerline-approved staff
Trees on lines are handled by staff approved to work near them.
Qualified arborists
Written arborist advice for the council's urgent removal process comes from our own crew.
Public liability insurance
We carry cover for work on and beside houses and neighbouring property.
Own chipper on the truck
Branches are chipped where they fell, so the clean-up is done in one visit.
20+ years on the Shore
More than 20 years and over 1,000 trees worked on across the North Shore.
Storms, Council Rules and Power Lines on the North Shore
Emergency tree work runs fastest when the rules are already known, and our local North Shore tree specialists carry them to every call-out across the North Shore, day or night.
The most important one is the urgent removal route. Auckland Council's guidance on dangerous trees says a tree can be removed without consent if it has fallen on a house, has just fallen or split, or may cause injury. The owner needs written advice from a professional arborist and photos, and must send the documents to council within 7 days. Our arborists provide that advice from the site.
Notable trees are not an obstacle in a real emergency. Chapter D13 of the Auckland Unitary Plan permits emergency tree works on a scheduled notable tree, which matters in Devonport and Takapuna, where around 350 overlay entries sit in the one local board area.
Power lines follow their own law. Under the Electricity (Hazards from Trees) Regulations 2003, the lines company owns the network and issues the cut or trim notices, and the WorkSafe code keeps anyone without the line owner's consent at least 4 metres from lines up to 110 kV. On the North Shore that lines company is Vector, so call them as well as us when a tree is on a line.
Council trees are separate again. A tree that falls from the road reserve or a reserve belongs to Auckland Council, which needs to approve private work on it, so we tell you who to call before cutting.
If a tree has fallen from your property onto a neighbour's, take photos of both sides before anything is moved, note the time, and let the neighbour know the crew are coming. Insurers on both sides usually want the same photos, and our written advice covers what fell, where it was cut and what was taken away.
Emergency Tree Service Reviews from North Shore Customers
Emergency Tree Service FAQs
Do you really come out at night?
Yes. Our emergency line is answered 24 hours a day, 7 days a week, including public holidays, and the crew come out at night for trees on houses, across driveways or on lines.
How much does an emergency tree call-out cost?
A tree is on my power line. What should I do?
Can a protected tree be removed in an emergency?
Who deals with a council tree that has fallen?
Which North Shore suburbs does your emergency service cover?
Call the North Shore 24/7 Emergency Tree Line
Arborist North Shore. Phone 09 888 0539, answered 24 hours a day. We work across the whole North Shore, from Devonport and Takapuna to Albany, Glenfield, Birkenhead, Hobsonville and the East Coast Bays.
